RECENT PROFESSIONAL EXPERIENCE
BENEDICTINE HEALING PRODUCTS LLC, Santa Cruz,
California · 2001-Present
B&M and e-business selling herbal products.
Chief Operations Officer (co-founder)
Directed infrastructure development and support including website design to Web 2.0 capabilities and PCI compliance, with e-commerce connections to credit card clearing and banks as well as diverse IT services. Designed and published marcom materials. Maximized business processes using applications such as ACT, QuickBooks, MS Office products, Adobe and Macromedia in streamlining daily business functions Established and implemented short- and long-range operational goals, policies, and procedures; monitor and evaluate operational effectiveness. Performed HR functions such as training and supervision of personnel. Managed contact database maintenance focusing on targeted emails and mailings. Initiate relationships with distributors to establish directed channel sales. Produced and verified financial records and reporting.
Key Contributions
· Experience with and oversight of PCI and cGMP compliance.
· Designed and developed 6 websites in support of various business functions.
· Co-created and produced 3 major product lines with over 200 products.
DRYDEN FLIGHT RESEARCH CENTER, Lancaster, California · 2001-2004
NASA's center for aeronautical flight research and atmospheric
flight operations, chartered to research, develop, verify and transfer advanced
aeronautics, space and related technologies.
Systems Management Consultant
Project administrator of on-site software systems test management, usability evaluation of newly designed products, training and mentoring of NASA test staff. Collaborated with top-level management and third-party developer, provided usability feedback, design critiques, as well as product definitions to developers of RIPS (Range Instrumentation Processing System), a PC-based distributed processing architecture that received radar data of tracked objects for real-time graphic display. Organized, conducted, and reported on product demonstrations, training and user evaluations. Provided verbal and written reports to NASA site management on project status. Organized and scheduled product installation at various operational locations. Partnered with outsourced contractor to design and implement test automation suites using Mercury Winrunner. Developed and trained Dryden staff on application use.
Key Contributions:
· Awarded 2 separate contract arrangements due to exemplary professionalism and knowledge.
· Collaborated with highly skilled personnel from over 10 different NASA organizations.
· Suggested and implemented critical improvements in integration and development of RIPS into the operational environment.
· Product administrator of RIPS for multiple flight projects.
ARC CORES/ARC INTERNATIONAL, Santa Cruz, California and London, United Kingdom · 2000-2001
World leader in configurable processor technology. Licensed patented configurable multimedia subsystems and CPU/DSP processors that enable customers to design competitive products. Went public in 2000 on the London Stock Exchange. Acquired by Virage Logic in 2009, acquired by Synopsis in 2010.
International Quality Director
Drove the definition of an ARC Quality Assurance Plan as well as the selection of a Configuration Management System that supported shared files in a program management-planned defined process across 4 global sites. Directed installation schedules and negotiated with individual global managers to minimize impact of new technology on operating procedures. Reported to the Senior Vice President of Engineering in London.
Key Contributions:
· Performed advanced source selection for capital equipment (software).
· Managed procurement by having vendors present at all sites either in person or by webinars.
DoubleBill/BigVine, Redwood Shores, CA. · 5/1999 - 12/1999
Quality Assurance Director
Established QA department and practices including procedures for migration of code and web content from Marketing through Creative Arts Department, Engineering, QA Test, to Operations. Startup folded.
Sutmyn Storage Corporation, Sunnyvale, CA. · 1/1997 - 5/1999
Director of Quality Assurance and Manufacturing Test
Established Software test architecture and standards, hardware and software configuration management, release engineering, and manufacturing testing of Scimitar Virtual Tape System, a storage (SAN) area network product; design of test laboratory and hands-on test conducting; supply chain coordination with contractors in three locations, including Japan; participation in customer installations.
Octel Communications, Milpitas, CA. · 11/1993 - 8/1995
Product QA Manager
Led the design and development of a UNIX-based test lab for the testing of the Voice Message System using various international telephony protocols. Reduced time to delivery through focused automated testing procedures as well as flexibility in test bed design.
Amdahl (Key Laboratories), Fremont, CA. · 6/1992 – 10/1993
Contract: Test Manager
Development of test plans and test suites for mainframe console on Miranda project; Sun SPARC, Fujitsu SPARClite, Wind River VxWorks (Real-time Unix), Unix, Tcl, Expect. Primary customer: Fujitsu, Japan.
Boole & Babbage, Sunnyvale, CA. · 1/1990-2/1992
Software QA Manager
Defined Quality measurements program to track productivity, cost, and quality factors; Wrote Functional Verification Test Plans for CICSPlex/System Manager developed by Boole under contract to IBM Hursley Labs, United Kingdom. Coordinated project work with developers in New Jersey and California as well as the customer in the UK.
Jet Propulsion Laboratory, Pasadena, CA. · 1/1984 – 1/1990
Test and Integration Manager
Test Manager for distributed 200+ workstation real-time network with distributed functionality (SunOS, Masscomp, SGI - UNIX); Established integration test group; reorganized test resources, provided technical and programmatic direction to staff of 20 test engineers; Defined requirements for Test Workstation - a general purpose problem analysis and data capture tool; • Documented deviations of existing communications protocols; directed the design and implementation of test plans, programs and protocol simulators; TCP/IP, X.25
Details
of Additional Experience Available on Request
Master of Business Administration, E-Business
University of Phoenix, 2003
Bachelor of Arts, Fine Arts
San Jose State
University, San Jose, California
Certified
Scrum Master (CSM)
Master
Certificate in Applied Project Management (Villanova University)
Program
Management Professional Credential (PMP) from PMI
PROFESSIONAL
DEVELOPMENT
Programmer
Training: Machine Language, shell programming, C/C++, and System Design
Structured Testing and Requirements
Test Managers Workshop: Software Quality Engineering
Scrum, Agile, and rapid prototyping methods
TECHNICAL BACKGROUND
Platforms: UNIX, Windows /2003/XP/Vista/7, Linux, Mac, Web Environments
Languages: Java, C/C+, Unix Shell/perl/tcl scripts, RedHat Linux, Solaris
HTML, Fireworks, Flash and XML